Terms

Terms of Service

  1. An individual offer is created for all requested city tours.
  2. The fee for guided tours starts at €35 gross per hour (depending on language, duration and number of persons).
  3. For half or full day trips, the hourly rate starts at €30 gross per hour (depending on language, duration and number of persons).
  4. The recommended group size for city tours is a maximum of 25 participants. For additional participant numbers, another guide will be booked by the contractor. If a maximum of five persons is exceeded, only one surcharge of €10 per hour is charged on request.
  5. Payment of the services is made in cash on site or by bank transfer.
  6. Entrance fees are not included in the fee and will be paid by the customer himself on site unless otherwise agreed.
  7. Order cancellations
    • From 10 days to 4 days before the agreed date, a default fee of 50%,
    • From 3 days to 24 hours prior to commencement of service, a default fee of 80%,
    • A default fee of 100% will be charged less than 24 hours before the start of the service.

    The cancellation will take effect on the day it is received. A written confirmation is drawn up by the contractor.

  8. If the group is delayed, the guide waits 30 minutes at the agreed meeting point. If the participants do not appear at the agreed date, the agreed fee will be charged.
  9. About my membership in the professional association of Dresden Guest Guides e.v. Consists of the Federal Association of Guest Guides in Germany e.v. Professional indemnity insurance and an asset insurance. Detailed information on these points can be obtained at www.BVGD.org.